Frequently asked questions

How often can I use the Stomydo stoma shower?

You can use the Stomydo as often as you want.

How long has the stoma shower been in existence?

The first version of the stoma shower has been around since 2015. Since then, the product has improved, partly based on useful feedback from ostomates and healthcare professionals.

Can I use the stoma shower outdoors too?

Yes, this is possible if you take the tap connector with you.

I have a uro-stoma, can I use the stoma shower?

The stoma shower cleans the skin and therefore never goes inside the body. It is just cleans the stoma and the peristomal skin.

The tap connection of the stoma shower doesn’t fit on my tap, what can I do?

If the supplied tap connection doesn’t fit, contact us and we will provide a suitable adaptor.

I don't have a thermostat tap, but a tap with two levers. How can I use the stoma shower?

We can supply you with an intermediate valve for this, so you can easily regulate the water temperature.

Is the supply hose or drain hose too short?

Then we can supply you with hoses of various lengths.

Can I also use the wafer heater for my 1-piece pouch?

The wafer heater can be used for both 1-piece and 2-piece appliances, only convex material can’t be heated optimally.

Is there a cable on the wafer heater?

No, there is no cable on the wafer heater. You can use it anywhere. The wafer heater is not mobile when the battery is charging.

Is a cleaning agent used in the shower water?

No, lukewarm water from the tap is used, with no further additives.

Can I easily connect the Stomydo at home?

Yes, the Stomydo is supplied with a toolset to replace the existing mousseur/jet regulator with the right ‘strainer’ with regulated flow.

Are all parts available separately?

All parts are available separately and you can easily replace them yourself.

How should I look after the Stomydo?

The entire device can be taken apart and cleaned. All parts – except for the transparent cover – can even be boiled to sterilize them.

Does the Stomydo comply with existing standards?

Yes, and it has CE certification.

What do stoma nurses think about the Stomydo?

The Stomydo is not only an excellent care product, but it also stimulates the skin and improves blood circulation. An additional benefit is that it helps prevent skin irritation.

How long does it take to use the Stomydo?

Once the water has reached the desired temperature, you can use the Stomydo at the sink, which usually only takes two minutes. Of course, you can use it for longer if you want – for pleasant relaxation.

If you can’t find the answer to your question here, please contact us. We will be happy to answer your question.